If you (like me) used the Cafe's (such as the HATS Hotspot), you should be aware that IBM has moved those over to Developerworks. Its is fitting, as that is where the forums are for all the other products. If you work on System z or i, these are great forums to visit to post questions or comments. There are solid business partners (us included) that frequent those sites and post answers to questions and advice. You'll also find 3rd level help desk support teams visiting those sites as well, this might be faster and if you are savvy enough to navigate through the IBM support matrix and know that your question is beyond the capabilities of a level 1 support team.
Labels: IBM, rational